It is not uncommon for people and businesses to use equipment for many years. As they continue to be used, components wear out and they need replacement solutions. Manufacturers often supply repair parts for a certain timeframe, but once they stop where do you find parts?
New May Not Be An Option
Purchasing a new piece of equipment is a solution that isn’t always feasible. Often the pieces that break are a small part of a larger system. At Telamco we often hear from people working in medical and agriculture industries. They have a large system setup and one keypad failed. Replacing an entire call system is an extremely large expense that they can’t undertake. They need to find a solution for that one faulty keypad, whether it is refurbishing the keypad, creating a replacement or finding some other answer so they can repair their system.
Sometimes a common replacement keypad or component can solve the problem, but other times there is custom wiring, button placement and design required to make it function. Telamco specializes in helping customers create that repair option.
These can be challenging and satisfying projects. It is always exciting to hear from a customer about the end results of a project.
Replacement Keypad Solutions
A couple months ago a global company contacted Telamco with a problem. They had four large machines that use the same keypad. Two of the keypads were failing, they needed replacements. The originally supplier was no longer in business and the original equipment manufacturer (OEM) wasn’t interested in helping them find a replacement keypad. This is where Telamco came into play.
The Telamco Engineering team reverse engineered the keypad. The production team built five replacement keypads and shipped them to the customer. The keypads arrived just in time!
“I wanted to let you know that the day we received the shipment of the five-replacement unit tactile keypads, we had a full failure of one of the old installed units we were looking at replacing. We installed one of the new units that Telamco helped to reverse engineer and built for us. The unit has been working perfectly for us since.”
– Michael, Engineer
Building new life into used equipment is in demand. Telamco has the Engineering and Production capability to fill that demand. We produce large and small quantities, while working directly with the maintenance, engineering and operations staff within businesses to find the right refurbish, replacement or restoration solution.
Do you have a piece of equipment or a component that needs to be replaced?
Contact Telamco for a quote. We’ll help you have it running in no time!